For a big brand like UPS, stores like this one give a bad name. I had to reopen the packaging on a 8inch box to verify contents before shipping it... when I asked for tape they gave me 2 options... pay $1 or buy a roll of tape for $4. They couldn't part with a tape piece 8inch in length.. I wasn't trying to pack all my holiday gifts with their tape :). just ridiculous store people
I will never go back to do business with this UPS store. The staff is rude and couldn’t even provide a strip of freaking tape so I can send out my package ! He wanted me to buy an entire roll of tape are you kidding me !!!!!!
These people are so unhelpful and borderline rude. Every time I've gone in here its like they don't want my business! Came in at 3:15pm to open a business mailbox and he said it takes "quite some time to do" so could we make an appt for tomorrow? They don't close until 6:00pm!! Months before that I tried to send a rug back that the vendor instructed to send back via UPS and he said it was too large. I received it via UPS so how so? He literally turned me away. I ended up going to a real UPS location instead and guess what? I was able to ship the rug.
i just read all the awful reviews, i was looking to open a business p. o box because i thought this location would be more professional then the local usps but no thanks !
Tried to send a letter to a P.O Box with tracking and UPS said they can't send with tracking to a PO box which I understand. However, this store does provide USPS priority services so I asked to do that instead with tracking since I know USPS priority does provide tracking. The person said they are unable to give out tracking through USPS and tried to dissuade me from using that service. I then asked if the store notarized documents, and he said he did but the person that notarizes isn't in today. Unfortunate experience.
The Ups Store is a US Finance company based in Trumbull, Connecticut. The Ups Store is located at 929 White Plains Rd, Trumbull, CT 06611, USA.
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