Poor customer service skills would never buy from this store again. Manager was rude as well as employee. I went to ask her a question and she cut me off before I could finish my question.When I asked rep if she was the manager she said yes...I asked her for her managers info she wouldn't provide me with the information or her name. Sad to think they put her in the position to manager and she has ZERO customer service skills. She started to make a scene by saying don't point at me which i had a pen in my hand to write on the receipt her name and I gestured the pen in her direction. I seen where it was going so I smiled and said its ok ill just call corporate and make my complaint.
Place is focused on shoes...it seems not noon busy...could be the time I went
Journeys is a US Shoe Store based in Trumbull, Connecticut. Journeys is located at 5065 Main St #126, Trumbull, CT 06611, USA.
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